Shipping and Returns

Shipping and Returns

FE Y LOLA RUGS

Your shipping address

In order to prepare your rug for shipping, it is very important that you provide us with the correct shipping address information. We do not take responsibility of lost packages due to inaccurate addresses provided.

Your order

Fe y Lola will process your order within 1-3 weekdays, once we place your  purchase in the DHL office you will receive a tracking number.

Return policy

Our Fe y Lola Rugs are one-of-a-kind, carefully handwoven, using only the best quality in wool and 100% natural dyes; we provide you with the exact information for each rug, the pictures were taken in HD however colors might have a slightly hue variation.

Having these considerations in mind and due to our rug making process we are unable to accept returns or exchanges.

We are confident that you will love our rugs!

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